Privacy Policy

This privacy policy describes the personal data collected or generated (processed) when you use the www.offthehook.gr website.

It also describes how we use, share and protect your personal data, the choices you have regarding your personal data, and how you can contact us.

What Personal Data we collect and When

We ask you to submit certain personal data to us in order to provide you with the services you request. For example, when you contact us through our various contact forms, request to receive news, interact with or use our website www.offthehook.gr.

This personal data includes the following:

  • Contact information, including name, email, and phone number.

When you interact with www.offthehook.gr, certain data is automatically collected from your device or web browser. More information about these practices is included in the Cookies section of this privacy policy.

Why and How we use your Personal Data

We use your personal data for the following purposes:

To provide information about our website (www.offthehook.gr) and the Services you request

When you use our website www.offthehook.gr, we use your personal data to provide you with the service you have requested. For example, if you contact us through the various contact forms found on www.offthehook.gr, we will use the information about you to help you resolve any problems or answer your questions.

To operate, improve and maintain our business and services

We use personal data about how you use our website to improve your user experience, to help you identify technical and service issues, and to administer our website www.offthehook.gr.

To protect our rights, property or safety, ours or that of others

We may also use your personal data about how you use our website (www.offthehook.gr) to prevent or detect fraud, abuse, misuse and violation of our Terms of Use, as well as to comply with court orders, government requests or applicable law.

Disclosure of your Personal Data

Our company only shares your personal data with other third parties if you have given your consent.

We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (such as in the event of reorganisation, transfer, dissolution or liquidation).

Protection and Management of your Personal Data

Encryption & Security

Our website www.offthehook.gr is committed to ensuring the security and integrity of the data it collects about its website users. www.offthehook.gr has adopted procedures (SSL Certificates - Let's Encrypt SSL), which protect the personal data that users submit to its website. These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to certify that this data is accurate and used correctly.

Retention of your personal data

We retain your personal data for as long as necessary to fulfil the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). Generally this means that we will only retain your personal data to answer back your questions or queries.

Kids

We do not knowingly collect, maintain or use information from children under the age of 13. We will promptly take all steps necessary to delete such information if we become aware that we have collected it.

Links to other Websites

As a convenience to our visitors, our website www.offthehook.gr may provide links to other websites of third party companies or organizations. If you make use of these links you will exit our website and be linked to the websites of the company or organisation you have chosen. This privacy policy does not apply when you leave our website and does not apply to those websites that you link to. We encourage you to keep up to date and review the privacy policies there.

Your Rights regarding your Personal Data

You have the right to request at any time a copy of your personal data or even have them deleted from our databases by contacting us by email at info@offthehook.gr. This action does not include data that we are obliged to keep for administrative, legal or security reasons.

Cookies

On the www.offthehook.gr website, we use so-called "cookies" mainly for statistical and systematization purposes. Cookies are small text files placed by the browser on your computer's hard drive.

The cookies we use do not store personal data, so that it is not possible to identify the user of personal data. The information collected through these data files (cookies) is used solely for the purpose of improving the quality of use of the www.offthehook.gr website. Cookies improve the functionality of our website and help us to make it functionally more efficient and aesthetically better. In this context, the number of accesses to the website, the number of individual pages viewed, the time spent by each user on our website, the sequence of pages viewed, the search terms that led the user to our website, the location from which access took place, the browser used and the language in which it is displayed are recorded. The IP address of your computer, which is transmitted for technical reasons, is automatically made anonymous and does not allow any conclusions to be drawn as to your identity. The www.offthehook.gr website may function satisfactorily without the acceptance of cookies. However, the rejection of cookies may have the effect of making the use of our website (or parts of it) more difficult or less effective or, more rarely, impossible.

If you do not wish to have information collected through cookies, you can use the settings available in most web browsers, which allow you to delete existing cookies and choose to have future cookies automatically rejected, or to decide whether to reject or accept each specific cookie on your computer.

To manage your preferences for cookies on our website click here.

Google Analytics

Google Analytics is a Google tool that helps website and app owners understand how their visitors use their properties. It may use cookies to collect information and statistics about the use of a website, without personally identifiable information about each visitor. The primary cookie used by Google Analytics is the "_ga" cookie.

Learn more about the Analytics cookie and privacy information.

Changes to our Privacy Policy

Our current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our website. If we make material changes to the way we process your personal data, we will send you prior notice or, where required by law, we will seek your consent to implement those changes. We strongly recommend that you read our privacy policy and keep yourself regularly updated on our practices. This privacy policy was last amended in March 2024 and fully harmonised with the GDPR "General Data Protection Regulation" (GDPR).

Questions and Comments

We are available for any questions, comments, and concerns you may have about our privacy policy and our privacy practices.

If you wish to submit comments or have questions or concerns, or if you wish to exercise your rights regarding your personal data, please contact us by email at info@offthehook.gr.